Q Life Magazine Q Magazine December 2018 | Page 55
Innovate & Inspire |
through the Gulf has called on At-Home-Doc at sea,
because its staff members did not have visa requirements
to easily come on shore.
“This is all about creating an alternative
pathway that offers accessibility and
affordability to quality healthcare. When
we are sick, we feel we should be the
centre of attention, and with At-Home-
Doc, that is exactly what happens.”
Initial calls are passed to a triage nurse to be assessed for
urgency.
Over time, Elfeshawy believes the service will reduce
state healthcare costs. ‘Catch a USD$ 10 problem in
time, and it won’t turn into a USD$ 100 treatment plan,’
he says.
The company has been supported by the Qatar Business
Incubation Centre (QBIC), and is growing 21% month
on month, with a Net Promoter Score higher than
Amazon’s.
At-Home-Doc has already found some novel
applications. A shipping company with vessels passing
Elfeshawy, who co-founded the company with his doctor
twin brother says: ‘That was an interesting project, we
had to go out by boat and examine people in the middle
of nowhere. Crew members were sick, but we were able
to give them the right treatment quickly and in comfort.
‘Cruise liners also contact us with the same type of
requests. We are happy to provide a very versatile
service.’
There are other pressing needs. Around half of the
world’s population has no direct access to a doctor, so At-
Home-Doc could revolutionise healthcare in these areas,
saving lives.
Recently, At-Home-Doc had an online live chat with a
man in Africa, whose young son had fallen and hit his
head. The doctor was able to give the right advice, so
that the child was treated effectively.
Elfeshawy says: ‘It’s like reinventing the wheel. Doctors
used to visit people in their homes, and that changed.
But often a clinical setting is not required. Telemedicine
offers huge and potentially really important changes. The
value of telemedicine is boundless.’
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