Q Life Magazine Q Magazine (US) June 2017 | Page 48

Science and Technology | | Issue 3 How Innovation is Improving Delivery of Public Services in Qatar | The Pearl, Qatar I n August 2016, Qatar’s Supreme Committee for Delivery & Legacy launched the Middle East’s first “Nudge Unit”, a team of specialized behavioral scientists drawing on economic and psychological research to drive and improve public policy. Qatar’s new Behavioral Insights Unit (QBIU) has since taken a lead role in policy experimentation and is helping develop policies to navigate Qatar and the region towards improved public service delivery. QBIU, in cooperation with a UK Government-owned social purpose company, The Behavioral Insights Team, presented its initial findings at the November 2016 World 48 Innovation Summit for Health in Doha. The report covered three parts: quality of life and well-being of citizens, public health, and the delivery of healthcare. It also explored how behavioral insights can be applied to public policies and the design of public services in a range of sectors. David Halpern, Chief Executive of The Behavioral Insights Team said, “Behavioral factors – such as diet, smoking, and accidents – now account for the majority of healthy years of life lost. Yet these behavioral factors have received comparatively little attention, and the behavioral models within the medical community remain surprisingly undeveloped.” Later this year, QBIU plans to host the Middle East’s first-ever “behavioral exchange” event. This top-level meeting of globally- renowned speakers, academics, and practitioners will aim to deliver further ground-breaking results to help improve delivery of public services. Technological Breakthroughs at Qatar Shell Research & Technology Center T he Qatar Shell and Research & Technology Center (QSRTC) is a vital part of Shell’s R&D network and the wider energy sector’s research and development community. Opened in 2008, the center has a $100 million decade- long investment plan that focuses on bringing cleaner burning and more efficient fuels to the energy market. In order to achieve this, QSRTC collaborates actively with global industry leaders such as Qatar Airways and Qatar Petroleum as well as government departments including Qatar’s Ministry of Municipality & Environment. Through its large-scale investments and close partnerships in Qatar and beyond, QSRTC is able to deliver ground-breaking advances for the energy sector. One major outcome from the center’s research has been the development a new aviation fuel – the first new fuel to be licensed for use in the industry for more than two decades. QSRTC is also pioneering new research to understand Qatar’s subsurface, which holds tremendous potential for | Shell Aviation Fuel oil, gas, and water reserves. This includes a $70 million, 10-year research project in conjunction with Imperial College London, Shell, and Qatar Petroleum. Qatar recognizes that the world will need a mix of energy resources to meet growing global demand. Through the work of QSRTC and its partners in Qatar and abroad, the future looks bright for cleaner and more efficient energy sources. 49